Explore our frequently asked questions.
Our core services include "Current State Analysis and Issue Identification," "Action Plan Development," and "Implementation Support."
We present a fixed fee after thoroughly reviewing the project goals, scope, support content, and client responsibilities. When the scope is difficult to define upfront, we may propose a fixed fee per phase or a monthly retainer.
We can accommodate engagements ranging from a brief four-week current-state assessment to a PMO support program lasting over a year. Typically, each phase is completed within 8 to 12 weeks.
Our onboarding process follows these steps: "Needs and Goals Assessment" → "Proposal and Fee Presentation" → "Contract" → "Service Delivery." There are no fees until the contract is signed. An NDA can be executed early in the process if needed.
Yes. All of our consultants have over 10 years of U.S. experience and a track record of supporting Japanese companies. With a deep understanding of the strengths and constraints of Japanese businesses, we provide optimal support tailored to U.S. business culture.
We help build organizations that are highly resilient to market changes by improving productivity through flatter hierarchies, boosting morale through empowerment, developing talent through a merit-based culture, and accelerating decision-making.
The optimal work structure varies by industry and stage of growth. After analyzing your business strategy, talent requirements, and current organization, we design a work model that is both optimal and locally executable.
While we base our recommendations on U.S. best practices, when elements of Japanese headquarters' culture contribute to competitive advantage, we design systems that leverage those strengths to the fullest. We integrate the best of both Japanese and American approaches.
Core skills such as communication, leadership, and cross-cultural management can be developed through online training. We provide individualized curricula and online learning materials tailored to each employee's skills and goals.
Yes. We offer coaching based on monthly sessions. Japanese coaches are assigned to expatriate staff and local coaches to local employees, providing steady skill development grounded in day-to-day practice.
Attracting and retaining top talent must be the top priority, and a flexible compensation structure aligned with market standards is essential. Do not hesitate to differentiate compensation based on role and performance.
We support building an organization that meets required skill profiles with the minimum number of people by clarifying role requirements. If the current staffing is already appropriate, we can help prepare documentation that presents a rational justification to headquarters.
Accounting processes, order processing, IT support, and call centers — functions that are standardized and high in volume — are generally the most effective candidates for outsourcing.
The challenge lies in simultaneously managing multiple elements: designing the outsourcing processes, selecting partners, transferring knowledge, handling current employee arrangements, ensuring security, and managing expectations.
We establish reasonable KPIs and execute a formal SLA (Service Level Agreement). By conducting rigorous regular reviews, we ensure early detection and resolution of any issues.
