Services

People and Organization

The way U.S. employees perceive work and employment systems is evolving rapidly. We support our clients in building organizations that empower talent, maintain high productivity, and adapt to the times.

Organizational Design for Growth

To stay competitive in the fast-changing U.S. market, companies need agile structures and swift decision-making. This often requires approaches different from traditional Japanese models, such as greater delegation of authority, increased workforce mobility, and short-cycle performance management.
USJP works with each client to define and build the ideal organizational structure. We assist with updating org charts, decision-making processes, performance evaluations, and PDCA cycles.

Workplace Environment Enhancement

Since the pandemic, a range of working styles has emerged in the U.S.—remote, hybrid, and more recently, a return-to-office trend. To attract and retain ambitious talent, companies must offer organizational cultures that reflect today’s values.
USJP helps assess current employee sentiment through surveys and focus groups. Based on client strategy and culture—and drawing on U.S. best practices—we co-design practical programs with client leaders and support implementation. We also offer skill-building support for both expat and local managers.

Compensation System Design

As AI accelerates, businesses will increasingly depend on a small number of high-performing employees. Leading U.S. companies reward star talent to retain them, while some Japanese firms struggle to offer differentiated compensation, making talent retention difficult.
Beyond purpose and engagement, competitive compensation is key to avoiding talent loss.
USJP supports the design and implementation of optimal compensation structures using best-practice benchmarking and industry data. We also help clients develop incentive plans tailored to executives and sales teams.

Business Process Outsourcing

Outsourcing routine administrative tasks allows businesses to concentrate resources on core functions like product development and customer service. With advances in technology, many companies are now outsourcing not just logistics, IT, and call centers, but also accounting, order processing, and other processes. To ensure successful outsourcing, companies must identify appropriate processes, select capable parners, manage existing staff transitions, establish standardized workflows, and define KPIs.
USJP helps clients analyze their needs and constraints, manage vendor selection and contract negotiations, oversee knowledge transfer, and support ongoing partner management.

Go to People & Organization Case Studies >
Back to top
USJP arrow